Taking a walk with your customer and listening to what they have to say is a far more valuable lesson than taking a walk in their shoes. LISTENING RATHER THAN ASSUMING I’d made a shortlist for my next car. A choice of three. My principle dilemma? Stereotype. Just because I have … Read More
Brand Less Ordinary: StephenKenn.com – Revealing The Process
The toughest convention to break is the convention of how we (as consumers) buy. We can change the way we do business, the challenge for creators is to change the way the consumer considers their purchase. When you last bought a sofa, what were you looking for? What inspired you to … Read More
Saying ‘Our Product Is Better’ isn’t your value proposition
You believe your product is the best on the market. But nobody (those who you’ve built your product for!) is listening. It’s a constant struggle. All the effort has gone into making the product unique. More worthwhile to the end user. But then, we unleash our marketing campaigns with little response. We … Read More
Brand Less Ordinary: UglyDrinks.com – Creating a brand on a mission
Why did you decide to launch your own brand? It’s a question every business founder once answered with confidence. Usually when the business was fresh and full of vigour. We don’t just fall into business. We spot an opportunity. An unfulfilled opportunity to make something that matters for the people we ‘get’. … Read More
The hook, the hankering and the helping hand
I don’t believe we’re doing enough to retain our audience’s interest as we create and share our content. For larger businesses, maybe it’s the routine chore of following the editorial calendar? The urgency to ‘get it out’ to meet your weekly deadline. For smaller businesses? Maybe time (yet again) is the biggest … Read More
How do you make what you make matter?
My 4 year old son runs in from school, dives into his craft box and starts making things. It can be anything. Usually involving paper and felt-tip pens. Oftentimes, we’re hearing demands for felt, cardboard and sometimes twigs. He loves making things. His teacher tells us we need to embrace … Read More
[Podcast] Show 19: The importance of creativity to fuel your marketing
I’m concerned. I’m spending time with marketers. Smart marketers. People who are marketing born, marketing bred. My concern is their willingness to set the standard they want to reach based on the disciplines of their competitors. It’s no bad thing to be aware of what your competition are up to. … Read More
The content marketing treadmill
I’m spending a lot of time on the treadmill. I know I should be running outside, it just seems each time I do I tweak a muscle or it’s raining… or… the list goes on. So, the treadmill is the easy option. But there’s a trade-off. The sensation when you … Read More
Find your intersection (where you make your market)
Convention lends a label to the work we do. Lawyers practice law. Painters paint. Designers design. Smart marketers know that growth opportunity lies at the intersection. Where markets meet. Where we create our own label. Scott Brinker commands the space where Marketing meets Technology as the Chief Marketing Technologist Nathalie … Read More
TeaPigs: Differentiating a Premium Product in a Marketplace of Mass Consumption
The premium product marketer’s task. Persuading new customers that what you create is the best. Informing your website visitors that your product deserves the price tag you’ve placed upon it because, well, put simply, it’s better than the competition’s offering. How do you let your quality shine? Years ago we … Read More
Hey marketers, have you planned your next shot?
When our focus is on the primary conversion there’s a tendency to ignore the micro-conversions – the shots that get you to the final black ball. Read my latest article for practical tips to help you understand the micro-conversions step-by-step
Brand Less Ordinary: Typeform.com – Adding Value To An Ordinary Proposition
How can you make something seemingly dull fascinating to your audience? Casper do it as a mattress company exceptionally well. So many marketers are put off flying their flag because they believe their product to be too dry. Their audience to niche. Some, on the other hand, throw away the … Read More